Solutions for Management

Business Intelligence exists to serve management. IT can have a transactional focus, where reliablity and efficiency are goals, management needs to see transactions as a flow, businesses as a process, improvement as a goal. Business Intelligence tools expose business processes in ways conventional transactional reporting cannot - but the design must start with business experts.

Dashboard Design

Performance dashboards must be designed around the goals of the users, not the dashboard vendor - or limited to corporate goals. To create effective dashboards, a user-centered design approach must be followed. We can help identify representative user clusters or personas and identify user and business goals. This will lead to a set of requirements that will drive the selection and configuration of a dashboard solution that will be used effectively. Less thorough approaches often lead to dashboards that are (and should be) largly ignored.

Dimensional Design Workshops

The principals of dimensional design that are used to create the underlying structure of most Business Intelligence systems can be taught to any business expert who has a familiarity with operational reports and products such as Excel. While we frequently find this business knowledge in an organization's MultiValue programmers, there is no substitute for an engaged, empowered business expert when it comes to planning a solution. Our Design workshops will help you capture the key business processes in your organization in a technology-neutral setting, as the first step to selecting and deploying a business intelligence solution. If you already have a solution in place, a design workshop can dramatically expand the scope and effectiveness of any existing environment.